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Customer Service Representative Resume Sample

On this page we have include two resume templates and examples for you to review and use for ideas. Better yet, if you really like the resume examples, simply copy & paste the template and edit in your information!

 

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Customer Service Representative Resume Example

 

Customer Service Cashier Resume Example

 

 

As a customer service representative you are on the front line of customers needs and wants. You must have a thick skin to work in this role and expect to work a variety of shifts depending on location of both yourself and the company

 

This customer service representative resume sample reveals a telephone representative with experience both in sales and the hospitality industry. Some of the main skills for this role include a calm demeanor, excellent communication skills and the ability to problem solve.

 

Notice how the author has included more bullet points under the Parade Hotel job than the Telesales R Us job? This is a great way to highlight your relevant experience, even if it was attained at a job from earlier in your career. 

 

Customer Service Representative Resume Template

 

 

CUSTOMER SERVICE REPRESENTATIVE RESUME TEMPLATE

 

3410 West Street, New York, NY 10003

(212) 204-5645

jimmy.kuo@gmail.com

 

Customer Service Representative with over 3 years of experience of telephone and face-to-face sales, hotel bookings and account administration. Possesses a college degree and knowledge of CIS System

 

 

PROFESSIONAL EXPERIENCE

TELESALES R US Boston, MA

Telephone Representative September 1998 – Present

  • Maintain all billing & collections records

  • Prepare serve orders, maintains customer accounts in the CIS system

  • Respond to all customer inquiries and complaints, and conduct collection activity on active and inactive accounts

 

PARADE HOTEL Boston, MA

Customer Service Representative September 1998 – Present

  • Providing information to guests about hotel policies, services and amenities, responding to requests from guests for assistance and information, providing information to guest about the local area (e.g. directions, places to eat)

  • Selling rooms to walk-in customers, entering/changing reservation information on the computer system

  • Posting charges to guest accounts, explaining charges which appear on guest accounts, processing payments from guests.

EDUCATION

SOGARIEL COLLEGE Chicago, IL

Sociology Candidate, June 1995

  • GPA 3.4/4.0

  • Dean's Scholarship Recipient

 

ADDITIONAL SKILLS

  • 6+ years Microsoft Office – Word & Excel

  • 3+ years QuickBooks

  • 65WPM Typist

 

Cashier Resume Example and Template

 

Did you work in a supermarket, a bank or department store? Have you got cash-handling skills? If so, then take a look at this Customer Service Cashier resume sample.

 

Businesses, in which money is exchanged, in-person, for goods or services, needs a cashier to handle the transaction. Just make sure you can count - every penny counts!

 

In this sample resume, the cashier has much more responsibility than just counting money - it is important to detail the most impressive duties you held in order to show your competency and experience. 

 

There are too many 'additional skills' at the bottom of this resume that could be considered generic. If you are editing this resume to become your own, avoid phrases such as 'able to work well within a team'. It dilutes the overall strength of your resume.

 

Remember, an ideal resume will present your range of skills, knowledge and achievements, that show you can perform the job being advertised. You want to garner enough interest to earn an interview. 

 

Customer Service Cashier Resume Sample

 

 

CUSTOMER SERVICE CASHIER SAMPLE RESUME

 

1319 West Street, Nacogdoches, TX 75961

(936) 204-5645

jenia.doe@gmail.com

 

Customer Service Assistant with over 5 years of experience customer service, relations and communications seeking a position as a Customer Service Cashier within R-MART Organization. Possesses a High School Diploma and a proven record of success.

 

PROFESSIONAL EXPERIENCE

R-MART Dallas, TX

Customer Service Assistant November 2009 – Present

  • Process layaways and returns; exchange merchandise for customers.

  • Ensure that each customer receives outstanding service by providing a friendly environment.

  • Greet and acknowledge every customer; acquire solid product knowledge to share with customers.

  • Maintain an awareness of all promotions and advertisements.

  • Communicate customer requests to management.

 

GROWN FOODS Houston, TX

Cashier October 2006 – November 2009

  • Explained why our products are different from the conventional supermarket.

  • Organized, stocked and rotated merchandise

  • Kept department continually clean, well-maintained and organized

  • Attended all team and store meetings

  • Cashed out customers merchandise in a pleasant and efficient manner while using suggestive selling techniques to round out shopping experience.

 

EDUCATION

LAGRANGE HIGH SCHOOL Nacogdoches, TX

High School Graduate, June 2006

  • Graduated 30thpercentile

  • Captain of Lagrange High School Cheerleading Squad

 

ADDITIONAL SKILLS

  • Effective communication skills; verbal and written

  • Able to work well with a team

  • Proficient with computers

  • Can lift up to 70lbs

  • Utilize box cutters, electric pallet jacks and other heavy machinery

     

 

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