1245 Ankeny Street, Portland, OR 43543
(752)653-5987
Diazelena@gmail.com
Administrative Assistant with over 5 years of experience managing business office functions and providing executive level support to principals and clients. Seeking to apply my detail-oriented talents and adaptable personality to fulfill the company’s needs. Possess a B.A. in English and am bilingual in English/Chinese.
PROFESSIONAL EXPERIENCE
MICRO COMMUNICATIONS Kansas City, KS
Office Manager September 2011 – Present
- Maintain and update up to 15 budget spreadsheets for all projects, reconciling any errors
- Assist principals in drafting and editing in memos, reports, and proposals
- Perform routine clerical tasks such as mailing, copying, faxing, filing, and scanning
- Screen over 50 phone calls daily, taking messages and routing calls when necessary
- Assisted with onboarding 10+ new employees
- Increased office efficiency by introducing Wrike project management software to the company, thereby reducing labor costs by 5%.
BFD ASSOCIATES Chicago, IL
Receptionist Administrative Assistant September 2009 – September 2010
- Greeted all clients and visitors, ensuring that they received outstanding first impression of the company
- Maintained all office equipment including printers, copiers, and computers
- Assisted with office shipping and the mass mailing of thousands of monthly invoices to the company’s clients
- Coordinated and scheduled meetings/travel for staff members
- Prepared expense request forms for the Administration Department
- Monitored office supplies and replenished stock as necessary
EDUCATION
BAYLOR UNIVERSITY, Dallas, TX
Bachelor of Arts in English, June 2009
- Graduated Cum Laude
- Captain of the debate team
ADDITIONAL SKILLS
- Well versed in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Project, Access)
- Skilled with Adobe Illustrator and PhotoShop Fireworks
- Highly Proficient with QuickBooks
- WPM: 90